The Microsoft Network Does Not Install Outlook Express

ID: Q229230

The information in this article applies to:

SYMPTOMS

When you try to install MSN, The Microsoft Network version 5.0 on a computer without Microsoft Outlook Express version 5 installed, MSN Setup generates a message stating it will install Outlook Express, but it does not.


RESOLUTION

To work around this problem, install Outlook Express manually, and then follow the instructions in the following Microsoft Knowledge Base article:

Q173952 How to Configure Outlook Express for The Microsoft Network 2.5


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 98 


Keywords          : kbtool kbui msnsetup msnmail win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 8, 1999