The Start Menu Does Not Close When Pressing the MS Logo Key

ID: Q238746

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 98 Second Edition
Microsoft Windows 95 OEM Service Release versions 2, 2.1, 2.5

SYMPTOMS

When you attempt to close the Start menu by pressing the Windows Logo key, the Start menu may not close.

CAUSE

This issue may occur if you have opened the Start menu by pressing CTRL+ESC, and then closed it by pressing ESC.

RESOLUTION

To resolve this issue, restart your computer.

WORKAROUND

To manually close the Start menu without restarting your computer, press ESC, or click the Start button.

MORE INFORMATION

The Microsoft Windows logo key can be used to open and close the Start menu in Windows. However, this functionality can be affected if you open the Start menu by pressing the CTRL+ESC keys and then close it with the ESC key. After you open and close the Start menu in this manner, pressing the Microsoft Windows logo key does not close the Start menu. This functionality is restored after restarting Windows.

Additional query words: button display hide


Keywords          : winshell 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: August 12, 1999