Video Frame May Hide System-Modal Dialog Box

ID: Q192809


The information in this article applies to:


SYMPTOMS

While playing video media such as a DVD title, video clip (.avi file), or movie clip (.mpeg file), the computer may seem to stop responding to mouse and keyboard input, and the video media may stop playing and seem to freeze or hang.


CAUSE

This behavior may occur under the following conditions:

Under these conditions, video overlay produced by the video hardware is displayed on top of the system-modal dialog box. If the video frame covers the center portion of the screen (where a system-modal dialog box is typically displayed), it may completely cover the dialog box so that the dialog box cannot be seen.

Even though the system-modal dialog box is not visible on the screen in this case, it still accepts keyboard and mouse input, if the correct keys are pressed or if the mouse is clicked in the correct areas of the screen.


RESOLUTION

You may be able to work around this issue by using one of the following methods:

You may be able to prevent this problem from occurring by adjusting the Hardware Acceleration settings for the graphics hardware. For information about doing so, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q127139
TITLE : Troubleshooting Video Problems in Windows 95


STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95 and Microsoft Windows 98.


MORE INFORMATION

For additional information about the behavior of streaming video media implemented through the use of a video overlay, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q188088
TITLE : Cannot Capture DVD Video Image By Pressing PRINT SCREEN Key


Keywords          : kbdisplay kbenv win95 win98 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: January 28, 1999