Windows 98 Second Edition Setup Hangs During ScanDisk

ID: Q227127

The information in this article applies to:

Microsoft Windows 98 Second Edition

SYMPTOMS

When you upgrade to Windows 98 Second Edition, your computer may stop responding (hang) during the ScanDisk portion of Setup.

CAUSE

This issue can occur if you have Norton System Doctor running on your computer when you upgrade.

RESOLUTION

To resolve this issue, contact Symantec to inquire about the availability of a fix for this issue.

To work around this issue, uninstall Norton System Doctor, and then start Setup again.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:


Keywords          : kb3rdparty kbsetup win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 21, 1999