Windows 98 Setup Hangs During File Copy Process

ID: Q195647

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you attempt to install Windows 98 on your computer, Windows 98 Setup may stop responding (hang) during the file copy process. You may be able to regain use of your computer by pressing CTRL+ALT+DELETE, clicking "Setup (not responding)," and then clicking End Task.

CAUSE

This behavior can occur if Setup is unable to accurately calculate the total amount of free space on the drive on which you want to install Windows 98. This may be caused by third-party programs that report the actual free space on the drive incorrectly.

RESOLUTION

To resolve this issue, you need to free enough space on the hard disk to install Windows 98.

Windows 98 requires 225 megabytes (MB) of available hard disk space for a typical installation. The amount of free space required can range between 165 MB and 355 MB, depending upon your system configuration and the options selected.

If you cannot free enough hard disk space to install Windows 98, you may need to uninstall Windows 98 and revert to your previous operating system. For information about uninstalling Windows 98, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q186102
TITLE : How to Uninstall Windows 98

After you uninstall Windows 98, free the necessary amount of disk space to properly complete the installation of Windows 98 by uninstalling unnecessary programs and deleting unnecessary files or folders.

For information about how to delete files and folders in Windows 95, click Start, click Help, click the Index tab, type "delete" (without quotation marks), and then double-click the "Files or Folders" topic. If you are using Windows 98, double-click the "Deleting Files, Folders" topic.


Keywords          : kb3rdparty kbsetup win98 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 30, 1999