Windows 98 Setup Stops Responding After First Restart

ID: Q194836

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you try to install Windows 98 and your computer has only Small Computer System Interface (SCSI) hard disks, the installation process may stop responding after the first restart.

CAUSE

This issue can occur when your computer's Basic Input/Output System (BIOS) internal cache is set to write back.

RESOLUTION

To resolve this issue, configure your computer's BIOS internal cache to write through. For information about how to do so, contact the manufacturer of your computer or motherboard, or view the documentation included with your computer or motherboard.

MORE INFORMATION

For additional information about troubleshooting SCSI issues, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q133285
TITLE : SCSI Setup & Basic SCSI Troubleshooting in Windows

Additional query words: 98


Keywords          : kbenv kbsetup win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 30, 1999