Windows Report Tool History.txt File Displays Incorrect Title

• Microsoft Windows 98

SYMPTOMS

When you view the History.txt file, you may notice that the title for a report you uploaded using the Windows Report Tool utility (WinRep.exe) does not match the title you specified. Instead, the title displayed in the History.txt file matches the first words of the report's problem description.

CAUSE

This behavior can occur because Windows Report Tool references the first 50 characters of the problem description for its default title. A support provider's Web site may prompt you to enter a title for the report, and the title you enter replaces the default title when the report is uploaded. However, it does not replace the default title recorded in the History.txt file.

STATUS

Microsoft has determined this to be a problem with Windows 98.

MORE INFORMATION

The Windows Report Tool is an Internet-based information gathering tool that is installed with Windows 98. This tool provides a means for uploading system information to a support provider for diagnosis.

With Windows Report Tool, you can submit problem reports over the Internet to a technical support center, or across an intranet to a corporate helpdesk. The problem report includes system data and can include configuration files. To use this tool, you connect to a Web page, and then, using an ActiveX control and scripting, the Windows Report Tool is started on your computer.

The Windows Report Tool maintains a history of the reports it uploads in the History.txt file on your computer. The History.txt file is located in the Windows\HelpDesk\WinRep folder.

Additional query words: 98

Keywords          : kbtool kbui win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: February 5, 1999