"Path Not Found" Error Message When Connecting to a Novell NetWare Server

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

When you attempt to connect to a Novell NetWare server with a computer running Microsoft Windows NT 4.0 using Gateway (and Client) Services for NetWare (GSNW), you may receive the following error message:

Error 53 - The network path is not found

RESOLUTION

To resolve this issue:

1. Verify that the GSNW software is properly installed. Click Start, point to Settings, click Control Panel, and then double-click Network.



2. Click the Services tab, click Gateway Service for NetWare, click Remove, and then click Yes.



3. Click the Protocols tab, click NWLink IPX/SPX Compatible Transport, click Remove, click Yes, click Close, and then restart the computer when you are prompted.



4. After the computer restarts and you log on, click Start, point to Settings, click Control Panel, and then double-click Network.



5. Click the Protocols tab, click Add, and then double-click NWLink IPX/SPX Compatible Transport. When you are prompted, type the full path to the installation files folder (for example, D:\I386), and then click Continue.



6. When you are prompted to restart the computer, click Do Not Restart Windows.



7. Reapply the latest Windows NT 4.0 service pack. For information about obtaining and installing the latest service pack for Windows NT 4.0, see the following article in the Microsoft Knowledge Base:
   

   Q152734How to Obtain the Latest Windows NT 4.0 Service Pack




8. Restart the computer when the service pack installation is complete.



9. Verify that you have properly configured a preferred NetWare server when you log on. Click Start, point to Settings, click Control Panel, and then double-click GSNW.



10. In the list of available NetWare servers, click the appropriate server name, and then click OK.



11. Verify that the NWLINK IPX/SPX protocol is configured correctly. For information on how to do this, please refer to the following article in the Microsoft Knowledge Base:
    

    Q166963Cannot Communicate with Computer Running NWLink IPX/SPX

    NOTE: You can obtain the correct values for your network installation by typing config at a NetWare server console command line.

Additional query words:

Keywords          : kberrmsg kbnetwork 3rdpartynet 
Version           : winnt:4.0
Platform          : winnt 
Issue type        : kbprb 

Last Reviewed: January 28, 1999