Cannot Install Corel WordPerfect 6.2 for DOS on Windows 2000 NTFS Partition

• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server, Enterprise Edition version 4.0
• Microsoft BackOffice Small Business Server versions 4.0, 4.0a, 4.5
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

You are unable to install Corel WordPerfect for DOS onto a Windows 2000 NTFS-foramtted parition and may receive one or more errors during the setup process.

CAUSE

This problem occurs because the setup program for Corel WordPerfect 6.2 for DOS is unable to create folders when trying to install to a Windows 2000 NTFS-formatted partition.

WORKAROUND

To work around this problem, modify the value of Files= in the Config.nt file to read:

Files=40

The Config.nt file is located in the %SystemRoot%\System32 subdirectory.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5.

MORE INFORMATION

A new feature of Ntfs.sys included with Windows NT 4.0 Service Pack 4 and greater is the ability to read NTFS volumes formatted in the Windows 2000 NTFS format. This feature is useful in dual boot situations where Windows 2000 is installed on the same computer.

Additional query words: 4.00 SP4 NTFS

Keywords          : kbbug4.00 kbfix4.00 nt4sp5fix 
Version           : winnt:4.0,4.0a,4.5
Platform          : winnt 
Issue type        : kbprb 

Last Reviewed: July 7, 1999