Cannot Upgrade Evaluation Copy to Retail after SP4 Install

ID: Q236580

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

After you apply Windows NT 4.0 Service Pack 4 to your computer that already has an evaluation copy of Windows NT 4.0 installed, upgrading to a retail version of Windows NT does not prevent the computer from generating the following error message:

The evaluation period for this installation of Windows NT has expired. This system will shutdown in one hour. To restore access to this installation of Windows NT, please upgrade this installation using a licensed distribution of this product.

One hour after you receive this message, your computer stops responding (hangs) and displays an error message similar to the following message on a blue screen:

STOP 0x00000098 (0x647CDCB0,0x01BC9900,0x0002A300,0x00000000) END_OF_NT_EVALUATION_PERIOD

RESOLUTION

To correct this issue, please refer to the Resolution section in the following article in the Microsoft Knowledge Base:

Q173507 Evaluation Period Expires on Non-Evaluation Copy of Windows NT

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:


Keywords          : kberrmsg kbsetup ntstop kbbug4.00 
Version           : winnt:4.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 21, 1999