Err Msg: No PPP Control Protocols Configured

ID: Q217126

The information in this article applies to:

SYMPTOMS

When you attempt to connect to a Remote Access Service (RAS) server from a Routing and Remote Access Service (RRAS) server using the TCP/IP protocol, you may receive the following error message:

An error occurred while connecting the interface. No PPP control protocols configured.


CAUSE

RRAS includes a RAS component that will assign IP addresses for dial-in clients. To assign those addresses, DHCP or a static address pool can be used.

If the RAS component (of RRAS) is configured to use DHCP to assign remote TCP/IP client addresses and there is no DHCP server reachable, RRAS is not able to set up a dial-up connection and will return the above error message.


RESOLUTION

To resolve this issue, in Control Panel, double-click Network and configure the RRAS properties to use a static pool of addresses, for example, address 192.168.1.224, mask 255.255.255.224.


MORE INFORMATION

For additional information, please see the following article(s) in the Microsoft Knowledge Base:

Q122748 Err Msg: Error 720: No PPP Control Protocols Configured
Q152605 RAS Error 720 When Dialing Out
Q123298 RAS Errors 611 and 720 With PPP or SLIP

Additional query words: 


Keywords          : 
Version           : winnt:4.0
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: February 15, 1999