Error 1009 and User Profiles

• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you log on to a computer running Windows NT Workstation or Server, a you receive an error concerning the loading or use of a profile. These occur for local, roaming, and mandatory profiles.

In viewing the corresponding Event Viewer Application Log, there are event ID 1000 errors:

   Event ID:   1000
   Source:     Userenv
   Type:       Error
   Category:   None 

• The operating system was unable to load your profile. Please contact your Network Administrator. (%d)



• You do not have permission to access your central profile located at %s. The operating system is attempting to log you on with your local profile. Please contact your Network Administrator.



• The operating system was unable to create a profile directory %s. Another file exists with the same name. You will be logged on with a local profile only. Please contact your Network Administrator.



• The operating system was unable to create profile directory %s. You will be logged on with a local profile only. Please contact your Network Administrator. (%d)



• Your roaming profile is not available. You will be logged on with the locally stored profile. (%d)



• The operating system was unable to create a temporary profile directory %s. Please contact your Network Administrator. (%d)



• The operating system was unable to load the locally stored profile. A new local profile will be created. (%d)



• The operating system was unable to set security on your registry. Please contact your Network Administrator. (%d)



• The update of your roaming profile failed. Please contact your Network Administrator. (%d)



• Your profile was not successfully loaded, but you have been logged on with the default system profile. Please correct the problem and log off. (%d)



• Your roaming profile is not available, the operating system is attempting to log you on with your local profile. (%d)



• Your roaming mandatory profile is not available, the operating system is attempting to log you on with your local profile. (%d)



• The operating system is unable to log you on because your roaming mandatory profile is not available. Please contact your Network Administrator. (%d)



• This computer is in manual policy mode, but the policy file can not be found. You will be logged on without policy. (%d)



• RegLoadKey failed with error %d for %s

CAUSE

This problem has several common causes. The following are the most relevant causal scenarios.

• Permissions on the local %system root%\Profiles have been modified. The EVERYONE group needs Full Control to load the profile.



• Lack of resources. If the system partition is low on space, or the registry size limit has been exceeded, the profile can fail to load.



• The profile is corrupted. Either the local Ntuser.dat (or .man) or the roaming copy of Ntuser.dat is corrupted. When this occurs, there is usually an event indicating a RegLoadKey failure.

MORE INFORMATION

For information about a possible resolution, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q189119
TITLE : UserEnv Returns Corrupted Profile for All Failures

http://www.microsoft.com/ntserver/management/deployment/planguide/prof_policies.asp

Keywords          : ntdomain NTSrvWkst 
Version           : WinNT:4.0
Platform          : winnt 
Issue type        : kbprb 

Last Reviewed: February 6, 1999