Error 1057 occurred: The Account Name is Invalid or Does Not Exist

ID: Q159925

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
Microsoft Windows NT Server versions 3.5, 3.51, 4.0

SYMPTOMS

When you try to configure a service to start using something other than the system account in the Control Panel Services utility, you receive the following error:

Cannot set the startup parameters for the <service> service.
Error 1057 occurred: the account name in invalid or does not exist.

CAUSE

A password must be specified for the account in the "Log on As" dialog box under This Account.

A set of asterisks are placed in the Password and Confirm Password boxes automatically when a user account is chosen. Those asterisks do not necessarily represent the correct password for the chosen account and an entry must be typed there. If no password is specified, this error occurs, however, Windows NT will accept the wrong password.

RESOLUTION

Ensure that the proper password is typed in for the Password and Confirm Password boxes for the user account chosen.

Additional query words: incorrect


Keywords          : kbenv NTSrvWkst ntui 
Version           : WinNT:3.5,3.51,4.0
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: January 30, 1999