Office 97 Is Not Supported in a Clustered Environment

• Microsoft Windows NT Server, Enterprise Edition version 4.0
• Microsoft Cluster Server
• Microsoft Office 97 Professional Edition for Windows
• Microsoft Office for Windows 95, Professional edition
• Microsoft Office for Windows 95, Standard edition
• Microsoft Office 97 Standard Edition for Windows

SUMMARY

Microsoft Cluster Server does not support the ability to fail over Microsoft Office products. These products are not cluster-aware, although it is possible to install Office into the shared SCSI drive they do not fail over correctly and are not supported as a failover application.

MORE INFORMATION

The commercially reasonable effort to make this work in a limited fashion on a Windows 95 client is to disable Osa.exe and Findfast.exe from the Startup group on the client computer. This will let the client kill the application and restart it if need be. On a computer running Windows NT Workstation or Server, you can kill the process by going to the Processes tab in Task Manager, and then clicking End Process on the Osa.exe application.

Additional query words: reboot

Keywords          : 
Version           : Windows:97;WinNT:4.0
Platform          : WINDOWS winnt 
Issue type        : kbinfo 

Last Reviewed: July 7, 1999