Random STOPs Using Cirrus Logic Display Adapters and pcANYWHERE

ID: Q197386

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0

SYMPTOMS

On systems with some Cirrus-compatible display adapters and pcANYWHERE 8.02, Windows NT may randomly and infrequently stop responding (hang) and report the following blue screen error messages:

STOP 0x00000050 error
PAGE_FAULT_IN_NONPAGED_AREA.

-or-

STOP 0x0000001e error
KMODE_EXCEPTION_NOT_HANDLED

RESOLUTION

To resolve this issue, contact Symantec Technical Support, or download the pcANYWHERE 8.02B update from:

http://www.symantec.com/

For additional information, please see the following article in the Microsoft Knowledge Base:

Q188303 Random Stop 0x50 Errors on Cirrus Video Adapters

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: stop 0x50 video pcANYWHERE cirrus symantec


Keywords          : 
Version           : WinNT:4.0
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: February 25, 1999