SP4 Cluster Shares Must Be Reset to Recognize Added Subdirectories

ID: Q194831

The information in this article applies to:

SYMPTOMS

Windows NT 4.0 Service Pack 4 contains an updated Cluster Server File Share Resource. The updated resource extends the original capabilities of this resource type to allow multiple shares from a single resource. The enhancement prevents the need to use multiple file share resources to create large numbers of shares. Use of this enhancement dramatically reduces overhead and simplifies manageability of large numbers of shares.

However, the version contained in Service Pack 4 does not observe dynamic updates to the subdirectory structure. When using the new option to create subdirectory shares, the resource does not acknowledge dynamic changes to the subdirectory structure and only responds to these changes the next time the resource is brought online. To add or remove a subdirectory share, all shares managed by the single File Share resource must be taken offline and then brought online.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual fix. For information on obtaining the latest service pack, please go to:

For information on obtaining the individual fix, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/support/supportnet/default.asp

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words: MSCS file share subdirectory dynamic WMI HealthMon 


Keywords          : kbbug4.00 kbfix4.00 nt4sp5fix 
Version           : winnt:4.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: May 5, 1999