Windows NT SP4 Server Hangs with St. Bernard Open File Manager and McAfee NetShield

• Microsoft Windows NT Server versions 4.0, 4.0 SP4

SYMPTOMS

When you use Windows NT 4.0 Service Pack 4 with St. Bernard Open File Manager (OFM) and McAfee NetShield, your computer may stop responding (hang).

CAUSE

This behavior occurs because there are compatibility issues between St. Bernard OFM System Component and McAfee NetShield 4.0.3.

RESOLUTION

To work around this issue, use the appropriate method:

• Uninstall McAfee NetShield and St. Bernard OFM.



• Refer to the St. Bernard Web site for updated information about this issue at:

  http://stbernard.com/techbulletin.html



The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords          : kb3rdparty 
Version           : winnt:4.0,4.0 SP4
Platform          : winnt 
Issue type        : kbprb 

Last Reviewed: June 23, 1999