Stop 0xA in Tcpip.sys When Token Ring Source Routing Data Exceeds 18 Bytes

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

A computer running Windows NT in a source-routed Token Ring environment may stop randomly with the following blue screen STOP message:

STOP 0x0000000A IRQL_NOT_LESS_OR_EQUAL

CAUSE

This error occurs when Windows NT receives multiple address resolution protocol (ARP) request frames that contain more than the legal amount of Token Ring source routing information. This problem may occur if a source routing bridge does not discard frames with invalid routing information (RI) fields.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: big buffer list corrupt atm 8281

Keywords          : NT4SP4Fix kbbug4.00 kbfix4.00.sp4 
Version           : 
Platform          : 
Issue type        : kbbug 

Last Reviewed: April 10, 1999