WinNT Err Msg: Stop 0x0000000A in TCPIP.SYS

ID: Q172030

The information in this article applies to:

SYMPTOMS

Windows NT may stop randomly with the following blue-screen error message:

Stop 0x0000000A in TCPIP.SYS


CAUSE

A timing window in Tcpip.sys that may cause the same I/O request to be completed twice causes this issue.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Microsoft has confirmed this to be a problem in Windows NT version 3.51 with Service Pack 5. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information.

Additional query words: 3.51 4.00 sp5 blue bluescreen 


Keywords          : kbnetwork NT4SP4Fix ntstop kbbug4.00 ntnetserv kbfix4.00.sp4 kbbug3.51.sp5 kbfix3.51.sp5 NTSrvWkst 
Version           : WinNT:3.51,4.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: April 10, 1999