Windows NT Error: OS/2 !! SYS01475 After Restart

ID: Q160605

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1
Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
Microsoft Windows NT Server versions 3.5, 3.51, 4.0

SYMPTOMS

If a computer running Windows NT is not shut down gracefully, it may stop responding when restarted after a power outage has occurred. When the power returns and the computer is restarted (after the BIOS info is displayed and before ntdetect begins to run), the following text appears at the bottom of the screen:

OS/2 !! SYS01475
OS/2 !! SYS02027

At this point, the computer will stop responding.

CAUSE

The boot sector is corrupted or damaged.

RESOLUTION

To fix this problem, start the repair process and select to repair the boot sector only.

Additional query words: reboot hung frozen


Keywords          : kbhw kbsetup ntboot nthw 
Version           : WinNT:3.1,3.5,3.51,4.0
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: February 1, 1999