WinNT Error Message: Could Not Locate Ws2_32.dll When SNMP Starts

ID: Q181367

The information in this article applies to:

SYMPTOMS

When your computer running Windows NT version 3.51 starts, you may receive the following error message:

Could not locate WS2_32.DLL. Hit OK to continued.

NOTE: You have a version of Compaq's Insight Manager installed in addition to the Simple Network Management Protocol (SNMP) service that ships with Windows NT.


CAUSE

There are conflicting versions of files on the computer because of the removal and reinstallation of certain network components.


RESOLUTION

To resolve this issue, use the following steps:

  1. Completely uninstall the Insight Agents service.

    NOTE: For instructions on how to uninstall Insight Agent, please refer to the Insight Agent documentation.


  2. Restart the computer.


  3. Remove the SNMP service:

    1. In Control Panel, double-click Network.


    2. Select the SNMP service from the Installed Network Software list and then click Remove.


    3. Click Yes to the confirmation dialog.


    4. Click Restart Now.




  4. Reinstall SNMP service:

    1. In Control Panel, double-click Network.


    2. Click Add Software, select TCP/IP and related components in the Network Software drop-down list, and click Continue.


    3. Click to select SNMP Service and click Continue.


    4. Provide the path to your Windows NT source files and click Continue. For example:

      D:\i386


    5. Configure your SNMP options and click OK.


    6. Click Close and click Don't Restart Now.




  5. Reapply Windows NT version 3.51 Service Pack 5.

    NOTE: Do not restart your computer when prompted.


  6. Reapply the latest Compaq SSD and restart your computer when prompted.


  7. Reinstall Insight Agent.


For more information, please see the following article in the Microsoft Knowledge base:

ARTICLE-ID: Q177202
TITLE : Installing WinNT SPs with Compaq's SSD and Insight Mgr


The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. 


Keywords          : kb3rdparty kberrmsg kbinterop ntnetserv NTSrvWkst 
Version           : WinNT:3.51
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: February 2, 1999