WinNT Stops Recognizing PCI Network Adapter After It Is Moved to Another PCI Slot

• Microsoft Windows NT Workstation versions 3.51, 4.0
• Microsoft Windows NT Server versions 3.51, 4.0

SYMPTOMS

If you move a PCI network adapter from one PCI slot to another without changing its configuration, Windows NT no longer recognizes the adapter.

CAUSE

This occurs due to a problem in PCI cards that cannot detect themselves.

RESOLUTION

Perform one of the following to work around this problem:

• Reinstall the driver after the card has been moved.
  
  -or-



• Perform the following steps:
  
  WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.



1. Start Registry Editor (Regedt32.exe) and go to the following key:
   

   
         HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services
            \<Network Adapter Driver>\Parameters 




2. Modify the bus and slot numbers to the new settings.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51 and Windows NT version 4.0 Service Pack 2 and Service Pack 3. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords          : kbenv kbhw kbnetwork ntdriver nthw NTSrvWkst 
Version           : WinNT:3.51,4.0
Platform          : winnt 
Issue type        : kbbug 

Last Reviewed: February 20, 1999