BUG: WinVision 4.2 Crashes w/Internet Explorer 4.01 Under Win95

ID: Q194755

The information in this article applies to:

SYMPTOMS

WinVision 4.2 crashes when starting, minimizing, or maximizing Internet Explorer windows while the "Welcome - Microsoft Internet Explorer" window is running in the background.

WinVision is manufactured by Artic Technologies, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

STATUS

Microsoft has confirmed this to be a bug with the vendor, Artic Technologies, in their product listed at the beginning of this article.

MORE INFORMATION

WinVision 4.2 is a screen access utility that describes the contents of the screen of a Windows application for computer users who are blind or have low vision.

Internet Explorer 4.01 (without the Desktop Update) must be installed on the system for this crash to occur.

Steps to Reproduce Behavior

1. Start the "Welcome - Microsoft Internet Explorer" window by starting the

   program Welcome.exe from the Internet Explorer directory if it is not
   already running.

2. Start WinVision 4.2.

3. Open folders on the Desktop and minimize and maximize them.

RESULT: A "Fatal Exception 0E at 0137:bff" error message is displayed.

NOTE: This problem does not occur when running on a system with Internet Explorer 4.01, Service Pack 2.

REFERENCES

For more information contact Artic Technologies at info@artictech.com or call (248) 588-7370.

Additional query words:

Keywords          : kb3rdparty
Issue type        : kbbug

Last Reviewed: October 23, 1998