PATCH: Stop 0x0000000A in Wind32k.sys xxxDDETrackWindowDying

ID: Q187392

The information in this article applies to:

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server 4.0, Terminal Server Edition

SYMPTOMS

Occasionally, Stop 0x0000000A occurs in Win32k.sys during DDE cleanup as a window is closing.

CAUSE

During window termination, the current thread posted the DDE conversation partner that it was terminating. The partner thread immediately gains control and performs cleanup. The original thread regains control and attempts to use a pointer to the partner's structures to update indicators. This pointer is null because the partner already performed cleanup.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

   Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: DDE Cleanup Window Dying

Keywords          : kbpatch NT4SP4Fix kbbug4.00 kbNTOS400bug kbNTOS400fix kbfix4.00.sp4 
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: April 10, 1999