OFXPing Error: Translation Server Is Paused

ID: Q232930

The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When pinging the security server, the OFXping diagnostic tool returns the following error message even though Translation Server is not paused:

D:\Program Files\OFX Gateway Administrator\OFXPing\PStandard.rq
Sending OFX request.
Reading OFX response.


HTTP response: 500 Server Error

Hmm, that error is not a good thing! Let's see if I can figure out
where you went wrong in the install process.


Testing OFX Security Server. LYNNAA22
Verifying registry values.

*The OFX Server has been paused. Use the OFX Gateway Administrator to
turn the pause off or toggle the setting.


Test completed.


CAUSE

The HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Perflib registry key does not have proper permissions.


RESOLUTION

To resolve this problem, do the following:

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).


  1. Start Registry Editor (Regedt32.exe).


  2. Locate the Perflib key under the following key in the registry:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\


  3. On the Security menu, click Permissions, check the Replace Permission on the Subkey check box, click Add, choose the IUSR_MachineName with Full Control, and then click OK.


  4. Quit Registry Editor.


  5. Restart the computer.



MORE INFORMATION

The security server must have consistency between the IIS Anonymous user and the permissions given to the registry keys.

Additional query words: 


Keywords          : 
Version           : WINDOWS:1.01
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 12, 1999