ACC2: GP Fault Using Query Wizards and Mono VGA Video Driver
ID: Q121468
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The information in this article applies to:
SYMPTOMS
Novice: Requires knowledge of the user interface on single-user computers.
When you use the Find Unmatched Query Wizard or the Crosstab Query Wizard,
you may receive a general protection (GP) fault error message.
CAUSE
You are using the Monochrome VGA video driver for your Microsoft Windows
video driver.
RESOLUTION
To work around this problem, use the standard VGA video driver, and select
the Monochrome color scheme in Windows Control Panel.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Access version
2.0. This problem no longer occurs in Microsoft Access version 7.0 or in
Microsoft Access version 2.0 running under Windows 95.
MORE INFORMATION
The Monochrome VGA video driver is a popular driver for use on laptop
computers. However, using this video driver will cause a GP fault when you
use the Microsoft Access Wizards mentioned earlier in this article.
Steps to Reproduce Problem
NOTE: This example assumes that you have the Monochrome VGA video driver
installed.
WARNING: Following these steps will cause a general protection fault on
your computer. Make sure you save and close any open work on your computer
before following these steps.
- Start Microsoft Access and open the sample database NWIND.MDB.
- In the Database window, choose the Query button, and then choose
the New button. In the New Query box, choose the Query Wizards
button.
- In the "Which Wizard do you want?" box, select Find Unmatched Query.
Choose OK.
- In the "Select the table or query that contains the records you want
to see in the query's results..." box, select Categories, and then
choose the Next button.
- In the "Select the table or query that contains the related records"
box, select Customers, and then choose the Next button.
- In the Fields In Categories box, select Category Name. In the Fields
In Customers box, select Customer ID. Choose the "<=>" button, and
then choose the Next button.
- Choose the ">>" button, and then choose the Next button. Note that you
receive a GP fault error message.
Additional query words:
gpf
Keywords : kberrmsg kbusage WzProb
Version : 2.0
Platform : WINDOWS
Issue type : kbbug
Last Reviewed: April 7, 1999