ACC2: No Serial Number in the About Microsoft Access Dialog Box

ID: Q114319

The information in this article applies to:

SYMPTOMS

Novice: Requires knowledge of the user interface on single-user computers.

There is no serial number listed in the About Microsoft Access dialog box.


CAUSE

A limited number of Microsoft Access 2.0 disks were inadvertently manufactured without a serial number listed in the About Microsoft Access dialog box.


RESOLUTION

The serial number (also known as the Product ID number, or PID) is contained in the product, but is not visible in the dialog box. The serial number is only used internally by Microsoft Access, and it is not necessary that you see or know it.

If, however, you want to find the serial number of your copy of Microsoft Access version 2.0, follow these steps:

  1. Rename the SETUP.STF file in the \SETUP subdirectory of your Microsoft Access program directory to SETUP.BAK.


  2. Run the Setup program from your original Microsoft Access disk number 1.


  3. Choose OK until you reach the screen that displays the Product ID number at the top. Write this number down, and then choose OK.


  4. Choose the Exit Setup button to cancel the Setup program.


  5. Rename the SETUP.BAK file back to SETUP.STF.



STATUS

Microsoft has confirmed this to be a problem with a limited number of Microsoft Access version 2.0 installation disks. This problem has been corrected. 


Keywords          : kbsetup StpOthr 
Version           : 2.0
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: April 3, 1999