FP: No 32-bit TCP/IP Error After Installing Winsock 2.0

• Microsoft FrontPage 98 for Windows
• Microsoft FrontPage 97 for Windows with Bonus Pack

SYMPTOMS

When you attempt to start FrontPage, you may see the following error message:

   FrontPage requires 32-bit TCP/IP networking. You do not have 32-bit
   TCP/IP networking installed. Would you like to see help on how to
   install it?

CAUSE

This message appears after you install Windows Sockets (Winsock) 2.0 because FrontPage may not detect that you have TCP/IP installed if a dynamic host configuration protocol (DHCP) server is not available. If you are connected to the network, and a DHCP server is available, FrontPage will operate normally.

RESOLUTION

To resolve this behavior, restore Windows Sockets 1.1 and then install the Windows Sockets 2 update. To do this, follow these steps:

1. Restore Windows Sockets 1.1.

       a. On the Windows Start menu, click Run.
   

       b. In the Open box, type the following command
   

             C:\<windir>\ws2bakup\ws2bakup.bat
   
          where <windir> is the folder in which you installed Windows.
   
          NOTE: If you receive a message indicating a sharing violation has
          occurred, press the A key to stop running this command. Repeat
          this step until the batch file has finished running and then
          follow these steps:
   
          1) On the Windows Start menu, click Shutdown.
   
          2) Click "Restart the Computer in MS-DOS Mode" and then click
             OK.
   
          3) At the command prompt, type "win" (without the quotation marks)
             and press ENTER.
   
   

2. Download the Ws2setup.exe file from the following Microsoft World Wide Web site:

         http://www.microsoft.com/windows95/info/ws2.htm
   

   Make a note of which folder you save the Ws2setup.exe file to.

3. On the Windows Start menu, click Run.

4. In the Open box, type the following command

         <path>\ws2setup.exe
   

   where <path> is the folder in which you saved the Ws2setup.exe file when you downloaded it. Click OK.

5. When the Windows Sockets 2 Setup program has finished running, restart the computer. To do this, follow these steps:

       a. On the Windows Start menu, click Shutdown.
   

       b. In the Shut Down Windows dialog box, click Restart and then
          click OK.
   

   After the computer restarts, the Windows Sockets 2 installation will be finished and you will be able to run FrontPage.

MORE INFORMATION

Winsock 2.0 is installed with Microsoft Personal Web Server 4.0 for Windows 95. It is also recommended that you install Winsock 2.0 for use with Dial Up Networking 1.2.

For more information about the Windows Sockets 2 update, please see the "Windows Sockets 2 for Windows 95 Release Notes" document at the following Microsoft World Wide Web site:

   http://www.microsoft.com/windows95/info/ws2relnotes.htm