FP1: Error Using Extensions Manager Control Panel

Last reviewed: March 17, 1998
Article ID: Q179193
The information in this article applies to:
  • Microsoft FrontPage for the Power Macintosh, version 1.0

SYMPTOMS

When you use the Extensions Manager control panel to troubleshoot problems with FrontPage, you may receive either of the following messages:

   The application 'FrontPage Explorer' can not be opened because an
    unexpected error occurred.

-or-

   The application 'FrontPage Explorer' could not be opened because
   '>>OTUtilityLib<<' could not be found.

CAUSE

These messages can occur if either of the following are true:

  • The Shared Library Manager PPC extension is turned off in the Extension Manager

-or-
  • The Shared Library Manager PPC is not installed.

RESOLUTION

To use the Extensions Manager without receiving the messages described in the "Symptoms" section, use either of the following methods.

Method 1: Turn on the Shared Library Manager PPC Extension

  1. On the Apple menu, point to Control Panels, and then click Extension Manager.

  2. Select the Shared Library Manger PPC option and then close the Extension Manager.

  3. Restart your computer.

Method 2: Install the Shared Library Manager PPC Extension

You can install the Shared Library Manager PPC extension by running the Macintosh System Software Setup program. After the Setup program starts, click Install, click the Custom option and then click Shared Library Manager PPC option in the Extensions section.


Additional query words: fpexplorer
Keywords : fpexp kberrmsg kbdta
Technology : internet
Version : MACINTOSH:1.0
Platform : MACINTOSH
Hardware : MAC
Issue type : kbprb


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Last reviewed: March 17, 1998
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