FP97: Error in Fp20tl.dll During Setup or Starting Frontpage

• Microsoft FrontPage 97 for Windows with Bonus Pack

SYMPTOMS

When you install or start Microsoft FrontPage 97 for Windows you receive the following error:

   FPEXPLOR.EXE caused an invalid page fault in module FP20TL.DLL
   at 0137:67FCE1A1

NOTE: You may also receive other similar error messages regarding the Fp20tl.dll file.

CAUSE

This error occurs if the system clock on your computer is set to a date of January 19, 2038 or later.

RESOLUTION

To resolve this problem use the appropriate method to reset the system clock so that the date occurs before January 19, 2038:

Method 1. Use the Date & Time Control Panel

1. On the start menu, point to Settings, and then click Control Panel.

2. Double-click the Date/Time icon.

3. Click the Date & Time tab.

4. Type the new date. Click OK.

Method 2. Change the Date at the Command Prompt

Windows NT:

1. On the Start menu, point to Programs, point to Accessories, and then click Command Prompt.

2. At the command prompt, type the following, and then press ENTER:

         DATE
   

3. Type the new date and then press ENTER.

4. Type "EXIT" (without the quotation marks) and then press ENTER.

1. On the Start menu, point to Programs, and then click MS-DOS Prompt.

2. At the MS-DOS prompt, type the following and then press ENTER:

         DATE
   

3. Type the new date and then press ENTER.

4. Type "EXIT" (without the quotation marks) and then press ENTER.

Method 3. Change the Date in the CMOS Setup for Your Computer

1. If you installed FrontPage, rerun the FrontPage Setup program and click Remove All.

2. Restart your computer and go into the CMOS setup. Change the date setting.

   NOTE: This process varies with each manufacturer's computer system, so check your hardware document for specific instructions on how to modify the CMOS setup for your computer.

3. Save your changes and then exit the CMOS setup.

   Your computer will reboot.

4. Reinstall FrontPage.

STATUS

This problem has been corrected in Microsoft FrontPage 98 for Windows.