FP98: Hit Counter Doesn't Advance Past 1 on IIS

ID: q181662

The information in this article applies to:

Microsoft FrontPage 98 for Windows

SYMPTOMS

When you preview a page that contains a hit counter, the hit counter does not advance past the number one. This problem appears if the page that contains the hit counter is hosted on a Microsoft Internet Information Server (IIS) for Microsoft Windows NT Server.

CAUSE

This behavior occurs if the IUSR_<machine name> account does not have sufficient permissions to read and write to the <Pagename>.htm.cnt file, where <machine name> is the name of the Windows NT server and <Pagename> is the name of the page that contains the hit counter.

NOTE: The <Pagename>.htm.cnt file stores a log of how many times the page was accessed, thus incrementing the hit counter.

RESOLUTION

Change the permissions on the <Pagename>.htm.cnt file to read and write for the IUSR_<machine name> account on the Windows NT server. To do this, follow these steps:

1. On the Windows Start menu, point to Programs, and then click Windows NT

   Explorer.

2. Expand the following folder:

      C:\Inetpub\wwwroot\_private\

3. Right-click the Default.htm.cnt file, and then click Properties on the

   menu that appears.

4. Click the Security tab.

5. Click Permissions. The IUSR_<machine name> should be listed. Double-

   click it to edit permissions. Click to select the following options:

      Read (R)
      Write (W)
      Delete (D)

   NOTE: If the IUSR_<machine name> account is not listed, you must add

it.

   To do this, click Add, click the IUSR_<machine name> account, and then
   click OK.

6. Click OK.

NOTES: You must verify that the correct permissions are set for each page that contains a hit counter. By default the <Pagename>.htm.cnt files are located in the _Private folders in each Web.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q161414
   TITLE     : FP: How to Publish a FrontPage Web to the Internet,

Intranet

   ARTICLE-ID: Q143090
   TITLE     : Overview of FrontPage WebBot Components

Additional query words: 98

Keywords          :  
Version           : WINDOWS:
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: March 18, 1999