Changing Sound Event Causes H/PC to Stop Responding

ID: Q162604

The information in this article applies to:

• Microsoft Windows CE version 1.0

SYMPTOMS

You may experience one of the following symptoms when you attempt to associate a sound with an event on your Handheld PC (H/PC):

• You receive the following error message:

        The <filename> sound file can not be found. Do you want to use it
        anyway?
  

  Whether you tap Yes or No, your H/PC stops responding.

• When you tap a sound in the Event Sound box, your H/PC stops responding.

CAUSE

This problem occurs when the sound file has a very long file name or path.

RESOLUTION

To resolve this problem, follow these steps:

1. Press the Reset button on your H/PC, and then press ON.

   NOTE: Any unsaved information will be lost.

   then tap the Sound tab.

4. If you are prompted to save the previous scheme, tap No.

5. Locate the sound file using My Handheld PC, and then rename the file

   using a shorter file name.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: hand held hang lock

Keywords          : kberrmsg kbsound wince handheld 
Version           : 1.00
Platform          : WINDOWS

Last Reviewed: April 29, 1998