Data May Be Lost Saving a Word 7.0/97 File in Pocket Word

ID: Q176103

The information in this article applies to:

• Microsoft Pocket Word, versions 2.0
• Microsoft Windows CE Services, versions 2.0, 2.1
• Microsoft Windows CE versions 2.0 for the Handheld PC

SYMPTOMS

When you open a Microsoft Word 7.0 or Word 97 file on your desktop computer that has been saved using Microsoft Pocket Word, data may be missing or Word 7.0 or Word 97 may stop responding (hang).

CAUSE

This problem can occur if your Word 7.0 or Word 97 file contains formatting that is not saved correctly in Pocket Word. The following type of formatting is known to cause this problem:

• A zero-width column in a table.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

To avoid overwriting your original Word 7.0 or Word 97 file, save files in Pocket Word with a different name or extension.

NOTE: The default extension for Pocket Word files is .pwd.

Additional query words: 2.00

Keywords          : kbtool wince handheld pocketword 
Version           : WINDOWS:2.0
Platform          : WINDOWS

Last Reviewed: April 29, 1998