Error Message: ActiveSync Not Responding on the Desktop Computer

ID: Q176957

The information in this article applies to:

SYMPTOMS

When you run ActiveSync on your Handheld PC (H/PC), you may receive the following error message:

   ActiveSync not responding on the desktop computer.

CAUSE

This behavior can occur if Syncmgr.exe is not running on your desktop computer.

RESOLUTION

To resolve this behavior, start the Syncmgr program. To do so, use the following steps:

1. On your desktop computer, click Start, point to Find, and then click

   Files Or Folders.

2. In the Named box, type "syncmgr.exe" (without quotation marks), and
   then  click Find Now.

3. In the list of found files, double-click the Syncmgr.exe file, and
   then close the Find dialog box.

Additional query words: 2.00
Keywords          : kbenv kberrmsg wince handheld 
Version           : WINDOWS:2.0
Platform          : WINDOWS

Last Reviewed: April 29, 1998