"Mail Recipient" Command Missing on "Send To" Menu

• Microsoft Outlook Express versions 4.0, 4.01 for Windows 95
• Microsoft Outlook Express versions 4.0, 4.01 for Windows NT 4.0

SYMPTOMS

When you point to Send To on the File menu, or you right-click a file and then point to Send To, the Mail Recipient command may be missing. Reinstalling your e-mail program may not resolve the issue.

CAUSE

This behavior can occur if the "Mail Recipient.MAPIMail" file is missing from the SendTo folder.

RESOLUTION

To resolve this issue, create a "Mail Recipient.MAPIMail" file in the SendTo folder. To do so, use the following steps.

Note that this method works only if you are using a Messaging Application Programming Interface-based (MAPI-based) e-mail program as your default Simple MAPI client.

1. Click Start, point to Programs, and then click Windows Explorer or Windows NT Explorer.

2. Navigate to the appropriate folder.

   Windows 95: Navigate to the Windows\SendTo folder.

   Windows NT: Navigate to the Winnt\Profiles\<username>\SendTo folder, where <username> is the name you use to log on to Windows NT.

3. On the File menu, point to New, and then click Text Document. Name the document "Mail Recipient.MAPIMail" (without quotation marks).

4. When you are prompted to verify that you want to change the file name and its extension, click Yes.

5. Quit Windows Explorer or Windows NT Explorer.