Cannot Change View in Outlook Express

 Last reviewed: October 1, 1997
Article ID: Q169912
The information in this article applies to:
  • Microsoft Outlook Express version 4.0 for Windows 95
  • Microsoft Outlook Express version 4.0 for Windows NT 4.0

SYMPTOMS

When you attempt to change the view in Microsoft Outlook Express version 4.0, the view may not change. For example, after changing the view from All Messages to Unread Messages Only, you still see all the messages.

CAUSE

This behavior occurs when you change the view while Outlook Express is downloading headers.

RESOLUTION

Wait until the headers have been downloaded before changing the view.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00
Keywords : kbtool outexnt outexw95
Version : 4.0
Platform : WINDOWS

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Last reviewed: October 1, 1997
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