Cannot Open Message During Newsgroup Download

Last reviewed: October 1, 1997
Article ID: Q168966

The information in this article applies to:

Microsoft Outlook Express version 4.0 for Windows 95
Microsoft Outlook Express version 4.0 for Windows NT 4.0

SYMPTOMS

When you are downloading the messages in a newsgroup while displaying the message headers, if you try to open a message in the list, the message may not open and you may receive the following message:

   Retrieving message ... 0%

CAUSE

This behavior can occur for either of the following reasons:

You are downloading a large number of messages from a newsgroup you have not viewed recently.
You are downloading a large number of messages from a newsgroup over a slow connection to the news server.

RESOLUTION

To resolve this issue, do not try to open a newsgroup message appearing in the header list until the header download is finished.

STATUS

This behavior is by design.

Additional query words: 4.00
Keywords : kbusage outexnt outexw95
Version : 4.0
Platform : WINDOWS

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Last reviewed: October 1, 1997
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