Cannot Update Subscriptions Automatically with America Online

ID: Q174839

The information in this article applies to:

Microsoft Internet Explorer versions 4.0, 4.01, 5 for Windows 95
Microsoft Internet Explorer version 5 for Windows 98
Microsoft Windows 98

SYMPTOMS

You cannot use schedules to update subscriptions when America Online is your Internet service provider (ISP).

CAUSE

To use schedules for subscription updates, you must use Microsoft Dial-Up Networking as your dialer to establish a connection to your ISP. America Online uses a proprietary dialer.

RESOLUTION

To work around this issue, manually update your subscriptions. To do so, follow these steps:

1. Connect to America Online.

2. In Internet Explorer, click Update All Subscriptions on the Favorites

   menu.

NOTE: If you do not want to update all of your subscriptions, click Manage Subscriptions on the Favorites menu, right-click the subscription you want to update, and then click Update Now.

MORE INFORMATION

For additional information about subscriptions, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q171227
   TITLE     : How to Use Subscriptions in Microsoft Internet Explorer

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 4.00 AOL

Keywords          : kb3rdparty msiew95 win98 
Version           : WINDOWS:
Platform          : WINDOWS

Last Reviewed: March 19, 1999