Cannot Use Virtual Mail Control as Default E-mail Program

ID: Q178790

The information in this article applies to:

• Microsoft Internet Explorer versions 3.02, 4.0, 4.01, 5 for Windows 95
• Microsoft Internet Explorer version 5 for Windows 98

SYMPTOMS

When you try to configure Internet Explorer to use the TransSoft Virtual Mail Control program as your preferred (default) e-mail program, you may be unable to do so.

CAUSE

When you install the TransSoft Virtual Mail Control program, it does not register itself properly. This prevents you from being able to select the Virtual Mail Control program as your default e-mail client in Internet Explorer.

RESOLUTION

To resolve this issue, contact TransSoft to inquire about a possible fix or workaround.

MORE INFORMATION

This issue is known to occur with TransSoft Virtual Mail Control program versions earlier than 3.50R.

The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 4.00

Keywords          : kb3rdparty kbenv msiew95 msiew98 
Platform          : WINDOWS

Last Reviewed: March 21, 1999