Cannot View Internet Explorer 3.x Cache Files in Version 4.0

ID: Q166775

The information in this article applies to:

Microsoft Internet Explorer version 4.0 for Windows 95
Microsoft Internet Explorer version 4.0 for Windows NT 4.0

SYMPTOMS

After you upgrade to Internet Explorer 4.0, you cannot view Internet Explorer version 3.x cache files from the Advanced tab in the Options dialog box, even though these files are on your hard disk.

CAUSE

Internet Explorer 4.0 does not upgrade cache files from previous versions of Internet Explorer.

RESOLUTION

To view the Internet Explorer 3.x cache files, follow these steps:

1. Uninstall Internet Explorer 4.0. For information about how to do this,

   see the following article in the Microsoft Knowledge Base:

      ARTICLE-ID: Q166322
      TITLE     : Uninstalling Internet Explorer 4.0 Platform Preview 1.0

2. In Internet Explorer 3.x, empty the Temporary Internet Files folder,

   and then quit Internet Explorer. To empty the Temporary Internet Files
   folder, follow these steps:

a. In Internet Explorer 3.x, click Options on the View menu.

b. Click the Advanced tab.

c. Click Settings.

d. Click Empty Folder.

e. When you are prompted whether to delete all the files in the Temporary

   Internet Files folder, click Yes.

f. Click OK, and then click OK.

3. Reinstall Internet Explorer 4.0.

MORE INFORMATION

Internet Explorer 4.0 does upgrade the cookie files.

Additional query words: 4.00

Keywords          : kbenv msiew95 msient 
Version           : 4.0
Platform          : WINDOWS

Last Reviewed: September 30, 1997