Cannot View Web Pages in Internet Explorer When Working Offline

• Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 5 for Windows 95
• Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 5 for Windows NT 4.0
• Microsoft Internet Explorer version 5 for Windows 98
• Microsoft Windows 98

SYMPTOMS

When you restart Internet Explorer and work offline, you may not be able to view Web pages you viewed previously.

CAUSE

This behavior can occur if you configure Internet Explorer to delete Web pages saved in the Temporary Internet Files folder when you quit Internet Explorer.

RESOLUTION

To resolve this behavior, you can change the security setting. To do so, follow these steps:

1. In Internet Explorer 4, click Internet Options on the View menu.
   
   In Internet Explorer 5, click Internet Options on the View menu.



2. In Internet Explorer 4, click the Advanced tab, and then click the Delete saved pages when browser closed check box to clear it.
   
   In Internet Explorer 5, click the Advanced tab, and then click the Empty Temporary Internet Files folder when browser is closed check box to clear it.



3. Click OK.

Additional query words: erase remove unavailable cache 4.00

Keywords          : kbenv msiew95 msient win98 msiew98 
Version           : WINDOWS:4.0,4.01,4.01 Service Pack 1,5
Platform          : WINDOWS 
Issue type        : 

Last Reviewed: March 21, 1999