Cybermedia Oil Change Folder Opens When Windows Starts

ID: Q174973

The information in this article applies to:

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder.

SYMPTOMS

After you install Internet Explorer 4.0 and restart your computer, the <path>\Cybermedia folder may open on your desktop, where <path> is the full path to the Cybermedia folder.

Note: The Cybermedia folder contains the Cyberkrn.vxd file and opens every time you restart your computer.

CAUSE

This problem can occur if Cybermedia Oil Change is installed on your Computer and the Windows Desktop Update is enabled.

RESOLUTION

To work around this problem, use either of the following methods:

Method 1

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

NOTE: For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.

1. Click Start, and then click Run.

2. In the Open box, type "regedit" (without quotation marks), and then

   click OK.

3. Change the Oil Change string value data located under the
   HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
   registry key to the following value (including quotation marks):

      "<drive>:\<path>\Cybermedia Oil Change\OCTray32.exe" Start

   NOTE: If using this value does not resolve the problem, include Start
   within the quotation marks as follows:

      "<drive>:\<path>\Cybermedia Oil Change\OCTray32.exe Start"

4. On the Registry menu, click Exit.

5. Click Start, click Shut Down, click Restart The Computer, and then

   click Yes.

Method 2

Uninstall the Windows Desktop Update. For information about how to do so, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q165695
   TITLE     : How to Add or Remove Windows Desktop Update

STATUS

Microsoft has confirmed this to be a problem in Internet Explorer 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords          : kb3rdparty kbenv msiew95 msient 
Version           : WINDOWS:4.0
Platform          : WINDOWS
Hardware          : x86

Last Reviewed: March 18, 1999