Err Msg: Explorer Caused an Invalid Page Fault in...

• Microsoft Internet Explorer version 4.0 for Windows 95
• Microsoft Internet Explorer version 4.0 for Windows NT 4.0

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you start Windows 95 or Windows NT with the Active Desktop enabled, or when you start Internet Explorer, you may receive the following error message:

   Explorer caused an invalid page fault in module MSHTML.DLL at
   0137:703e34c

CAUSE

This error message can occur if the style sheet that specifies how Web pages are displayed in Internet Explorer is damaged, or contains an invalid command.

RESOLUTION

To work around this issue, use the appropriate method:

Windows NT 4.0 with The Active Desktop Enabled

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

1. Press CTRL+ALT+DELETE to open the Windows NT Security dialog box, and then click Task Manager.

2. On the File menu, click New Task (Run...).

3. In the Open box, type "regedit" (without quotation marks), and then click OK.

4. Locate the following registry key:

         HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Styles
   

5. Change the "Use My Stylesheet" value to zero (0).

6. Close Registry Editor.

7. When the Active Desktop Recovery screen appears, click Restore My Active Desktop, and then click Yes.

Windows 95 with The Active Desktop Enabled

1. Restart Windows 95, press the F8 key when you see the "Starting Windows 95" message, and then choose Safe Mode from the Startup menu.

2. Click Start, point to Settings, click Control Panel, and then double- click Internet.

3. On the General tab, click Accessibility.

4. Click the "Format documents using my style sheet" check box to clear it or type the path to a valid style sheet, click OK, and then click OK again.

5. Restart Windows 95 normally.

6. When the Active Desktop Recovery screen appears, click Restore My Active Desktop, and then click Yes.

Windows 95 or Windows NT with Browser Only

1. Click Start, point to Settings, click Control Panel, and then double- click Internet.

2. On the General tab, click Accessibility.

3. Click the "Format documents using my style sheet" check box to clear it or change the path to a valid style sheet.

4. Click OK, and then click OK again.

MORE INFORMATION

A style sheet is a template that controls the formatting of Hypertext Markup Language (HTML) tags on a Web page. If a style sheet is specified, the HTML tags specified in the style sheet override the browser's default setting for those tags. For example, if a Web page specifies that Internet links are displayed in blue, but you want Internet links to be displayed in black, you can specify a style sheet that formats Internet links to be displayed in black. If the style sheet contains an invalid command or action, the error message can occur when you open Internet Explorer, or when the Active Desktop is enabled.

For more information about style sheets, please see the following Microsoft Web page:

   http://www.microsoft.com/workshop/author/css/css-f.htm