Err Msg: Microsoft Internet Explorer Error 10060 Connection...

ID: Q181050

The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you connect to a Web site that takes more than five minutes to return information to Internet Explorer, you may receive one of the following error messages:

Microsoft Internet Explorer error 10060 connection timed out.
Internet Explorer cannot open the Internet site <Web address>. The operation timed out.


RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

This problem is fixed in Internet Explorer version 4.01 Service Pack 1 and later. To resolve this problem, follow these steps:

  1. Install Internet Explorer version 4.01 Service Pack 1 or later. To obtain Internet Explorer, please visit the following Microsoft Web site:
    http://www.microsoft.com/ie/


  2. Add the ReceiveTimeout DWORD value with a data value of <number of seconds>*1000 in the following registry key:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
    For example, if you want the timeout duration to be 8 minutes, set the ReceiveTimeout data value to 480000 (<480>*1000).


  3. Restart your computer.



MORE INFORMATION

Microsoft Internet Explorer 4.0 and 4.01, and Internet Explorer 4.01 Service Pack 1 have default timeout settings of five minutes. Internet Explorer 4.01 Service Pack 1 provides the ability to change the default timeout setting using the registry.

Additional query words: 4.00 


Keywords          : kbenv kberrmsg msiew95 ie4sp1 
Version           : 
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 9, 1999