Err Msg: Setup Was Unable to Download All of the Required...

ID: Q180133

The information in this article applies to:

Microsoft Internet Explorer versions 4.0, 4.01, 5 for Windows 95
Microsoft Internet Explorer Plus 4.0

SYMPTOMS

When you try to install Internet Explorer from a hard disk or the Internet Explorer Plus 4.0 CD-ROM, you may receive the following error message:

   Setup was unable to download all the required components for this
   installation. The internet is likely busy. Please try setup again later
   and select Smart Recovery to continue downloading.

When you try to install Internet Explorer from the Internet, you may receive the following error message:

   Setup was unable to download information about available installation
   sites. Setup may have been unable to migrate your current proxy
   settings. Click the Advanced button if you know your proxy settings.
   This network may be busy, you can retry now or if you continue having
   this problem, please try setup at a later time.

CAUSE

This issue can occur if the name of your Windows folder includes an apostrophe (') character.

RESOLUTION

To resolve this issue, reinstall Windows 95 in a folder that does not contain an apostrophe character.

Additional query words: 4.00

Keywords          : kbenv kberrmsg kbsetup msiew95 
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: March 21, 1999