Error Message During Internet Explorer Plus 4.0 Setup

ID: Q182226

The information in this article applies to:

Microsoft Internet Explorer Plus 4.0

SYMPTOMS

When you are browsing or upgrading components from the Internet Explorer Plus 4.0 CD-ROM, you may receive the following error message:

   Internet Explorer could not open the Internet site
   <cd-rom>:\win95\eng\demobin\closeie.isk
   Access is denied

When this occurs, you may be unable to quit Internet Explorer Setup. You may also receive a desktop recovery message.

CAUSE

This error message can occur if you remove the Internet Explorer Plus 4.0 CD-ROM, or if the Internet Explorer Plus 4.0 CD-ROM is removed from the shared network drive you are using.

RESOLUTION

Insert the Internet Explorer Plus 4.0 CD-ROM in the appropriate CD-ROM drive. If you cannot insert the CD-ROM for some reason, press CTRL+ALT+DELETE to open the Close Program dialog box, click LECD, and then click End Task.

Additional query words: 4.00

Keywords          : kberrmsg kbsetup msiew95
Version           : WINDOWS:4.0
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: March 17, 1999