Error Message: Error Importing Address Book

 Last reviewed: October 1, 1997
Article ID: Q172964
The information in this article applies to:
  • Microsoft Outlook Express version 4.0 for Windows 95
  • Microsoft Outlook Express version 4.0 for Windows NT 4.0

SYMPTOMS

When you attempt to import an address book from Netscape Address Book into Windows Address Book, you may receive the following error message: 

   Error importing address book.

CAUSE

This behavior can occur if Netscape Address Book is currently running.

RESOLUTION

Quit Netscape Address Book and then attempt to import the address book again.

Additional query words: wab 4.00
Keywords : kberrmsg kbtool outexnt outexw95
Version : WINDOWS:4.0
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: October 1, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.