Error Message: Invalid Page Fault in Mshtml.dll

ID: Q169747

The information in this article applies to:

• Microsoft Internet Explorer versions 2.0, 3.0, 3.01, 3.02 for Windows 95

SYMPTOMS

When you are browsing with Internet Explorer, you may receive random "Iexplore caused an invalid page fault in module Mshtml.dll..." error messages. These error messages may be intermittent and are generally associated with using High Color (16-bit) or True Color (24-bit) color depths.

CAUSE

This behavior can occur when you are using an older third-party display driver.

RESOLUTION

To resolve this problem, use the appropriate method(s):

Method 1

Contact the manufacturer of your display adapter about obtaining a possible driver update that works correctly with Windows 95.

Method 2

Reduce the Color Palette setting in Display properties to 256 Color, using The following steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Display.

3. Click the Settings tab.

4. In the Color Palette box, click 256 Color.

5. Click OK.

6. Restart your computer when you are prompted to do so.

MORE INFORMATION

The Mshtml.dll file is responsible for image rendering within Internet Explorer.

Additional query words: 2.00 3.00

Keywords          : kbdisplay kbenv kberrmsg msiew95 
Version           : 2.0 3.0 3.01 3.02
Platform          : WINDOWS

Last Reviewed: May 16, 1998