Error Message: MSIMN Caused an Invalid Page Fault...

Last reviewed: March 4, 1998
Article ID: Q182022
The information in this article applies to:
  • Microsoft Outlook Express versions 4.0, 4.01 for Windows 95

SYMPTOMS

When you attempt to send or receive an e-mail message using Outlook Express, you may receive the following error message:

   MSIMN caused an invalid page fault in module INETCOMM.DLL at
   <address>.

CAUSE

This error message can occur if you install the Windows Sockets (Winsock) 2 Update, but do not update Transmission Control Protocol/Internet Protocol (TCP/IP) using the Vipup20.exe and Vtcpup20.exe files.

RESOLUTION

To resolve this behavior, download and install the Vipup20.exe and Vtcpup20.exe files from the Microsoft Software Library. To do so, follow these steps:

  1. Download the Vipup20.exe and Vtcpup20.exe files from the Microsoft Software Library to an empty folder on your hard disk.

  2. Double-click the Vipup20.exe file you downloaded in step 1.

  3. Follow the instructions on the screen.

  4. Repeat steps 2-3 for the Vtcpup20.exe file.

To work around this behavior, revert to Winsock 1.1 by uninstalling the Winsock 2 Update. To do so, double-click the Ws2bakup.bat file located in the <drive>:\<windows>\ws2bakup folder, where <drive> is the drive letter on which the Windows folder is located, and <windows> is the name of the folder in which Windows is installed.

MORE INFORMATION

When you install the Winsock 2 Update but do not update TCP/IP, the Inetcomm.dll file is not updated to a version that is compatible with the Winsock 2 Update. When you install the Vipup20.exe and Vtcpup20.exe files, the Inetcomm.dll file is properly updated.

For information about how to obtain the Vipup20.exe and Vtcpup20.exe files from the Microsoft Software Library, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q174095
   TITLE     : IGMP Query Times Out in Windows 95 with Winsock2 Update

   ARTICLE-ID: Q177539
   TITLE     : Windows 95 Stops Responding Because of Land Attack

For additional information about the Winsock 2 Update, please visit the following Microsoft Web site:

   http://www.microsoft.com/windows95/info/ws2.htm


Additional query words: 4.00 4.01

Keywords : kbenv kberrmsg outexw95
Version : WINDOWS:4.0,4.01
Platform : WINDOWS
Issue type : kbprb


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Last reviewed: March 4, 1998
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