Error Msg: An Error Occurred in the Secure Channel Support

ID: Q177301

The information in this article applies to:

Microsoft Internet Explorer version 4.0 for Windows NT 4.0
Microsoft Internet Explorer version 4.0 for Windows 95

SYMPTOMS

When you attempt to use Internet Explorer to view a secure Web page, you may receive the following error message:

   Internet Explorer cannot open the Internet site https://<address>.
   An error occurred in the secure channel support.

CAUSE

In Windows NT 4.0, this error message can occur if you reapply Service Pack 3 after you install Internet Explorer.

RESOLUTION

To resolve this issue, follow these steps to update the registry:

1. Click Start, and then click Run.

2. In the Open box, type "regsvr32 rsabase.dll" (without quotation marks),

   and then click OK.

MORE INFORMATION

If you need to reapply Service Pack 3 for Windows NT 4.0 after you install Internet Explorer, choose "No" whenever you are prompted to replace newer files during the Service Pack 3 installation.

For more information about this issue, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q174302
   TITLE     : Errors Installing Service Pack 3 After Internet Explorer

Additional query words: 4.00 sp3

Keywords          : kberrmsg msiew95 msient 
Version           : WINDOWS:4.0
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: July 29, 1998